Privacy Policy

Information We Collect and How We Use It

For the purposes of this Terms and Conditions agreement, "Information" refers to personal data collected from you through a Harbinger Physical Therapy feature, including, but not limited to, your name, email address, and any other details you voluntarily provide when registering for our services or requesting information.

We collect and process this Information solely for the following purposes:

  • To fulfill your requests for information or services;

  • To enable the use of features provided by Harbinger Physical Therapy;

  • To perform our contractual obligations under the Service;

  • To communicate with you in relation to your account or use of the Service.

We are committed to protecting your privacy and will not sell, rent, or share your personal data with third parties except as required by law, with your consent, or as necessary to provide the requested services.

All personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

Registration

Registration is not required to simply browse or view the Harbinger Physical Therapy website. However, if you choose to register for access to specific features or services, you will be asked to provide certain personal information necessary for us to deliver those services effectively.

During the registration process, you may be required to submit contact details such as your name, email address, and any other information deemed necessary to complete your registration. By submitting this information, you consent to its collection and use in accordance with our [Privacy Policy].

All personal information collected during registration will be handled in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

Aggregate Information

We may collect certain non-personal, statistical, and aggregate data about how users interact with the Harbinger Physical Therapy website and related services ("the Service"). This information may include, but is not limited to, the number of visitors to specific pages, the duration of page views, and the links or features accessed during a visit.

This data is collected through technologies such as cookies, IP addresses, and similar tools, as further detailed in our [Privacy Policy].

We may use this aggregate information to:

  • Analyze website usage and improve the user experience

  • Monitor the performance and functionality of the Site and Service

  • Share summarized site usage trends with potential business partners or service providers

  • Respond to lawful requests by public authorities, including to meet national security or law enforcement requirements

Please note that this aggregate data is de-identified and does not personally identify you or any other individual. It is used solely for analytical, operational, or reporting purposes and is not linked to any personal information.

IP Addresses

An Internet Protocol (IP) address is a unique number automatically assigned to your device when you access the internet. Our web servers automatically recognize and log IP addresses when users visit the Harbinger Physical Therapy website or interact with content delivered through the Service, such as clicking on links in emails we send.

We collect IP addresses for the following legitimate purposes:

  • To administer and maintain the functionality and security of our website

  • To analyze trends and generate aggregate, non-personal usage statistics

  • To monitor and improve the performance and user experience of the Service

  • To comply with legal obligations or respond to lawful data requests

We reserve the right to use IP addresses to help identify users when reasonably necessary to enforce our Terms and Conditions, investigate suspected violations, protect the integrity of our services, safeguard the rights or safety of Harbinger Physical Therapy, its users, service providers, or others, or as required by applicable law.

IP address data is used in accordance with this policy and our [Privacy Policy], and is not used to personally identify users unless required for one of the reasons stated above. 

Cookies

Company Harbinger Physical Therapy uses “cookies” and similar tracking technologies to enhance your experience while using our website. Cookies are small text files that are stored on your device by your browser for record-keeping purposes and to help recognize you on future visits.

Cookies serve various functions, including:

  • Remembering your preferences and login status

  • Analyzing how users interact with our website

  • Helping us understand which areas of the site are most popular or in need of improvement

  • Enhancing website performance and user experience

The cookies we use do not store personal information or retain any sensitive historical or transactional data. Instead, they help us track general usage patterns, such as the number of visitors and pages viewed, so we can better tailor our services to user needs.

You have full control over the use of cookies. Most web browsers are set to accept cookies by default, but you may modify your browser settings at any time to refuse cookies or alert you when cookies are being sent. Please note, however, that disabling cookies may limit the functionality of certain features on the Harbinger Physical Therapy website and could result in a less optimal browsing experience.

For more information about how we use cookies and your rights regarding data collection, please refer to our [Privacy Policy].

Clear Gifs (Web Beacons / Web Bugs)

 Harbinger Physical Therapy may use web technologies such as clear GIFs (also known as web beacons or pixel tags) to help us better understand user interactions with our digital content. Clear GIFs are tiny, invisible graphics embedded in web pages or HTML-based emails. Unlike cookies, which are stored on your device, clear GIFs are integrated within the content itself and are typically no larger than the size of a single pixel.

We may use clear GIFs in emails to determine whether our messages have been opened and to track engagement with certain links. This information helps us evaluate the effectiveness of our email communications and marketing efforts.

If you prefer not to receive promotional emails from us, you may opt out at any time by clicking the "unsubscribe" link included in each email, or by contacting us directly at [Hayesbarnett@harbingerphysicaltherapy.com].

For more details about how we use tracking technologies and how your data is handled, please see our [Privacy Policy].

Profile

 We may use the information collected through cookies, clear GIFs, and other tracking technologies to create a profile that reflects your preferences and usage patterns on the Harbinger Physical Therapy website(s). This profile may be linked with your personal information in order to provide you with more personalized content, promotions, and marketing offers tailored to your interests.

Please note that we do not share your profile or personal information with third parties for marketing purposes without your consent, unless required by law or to fulfill our obligations under this agreement.

Information Sharing and Disclosure

 Except as described in this Privacy Policy, we do not share your personal information with third parties. We will only disclose your personal information in the following limited circumstances:

  • When required by law or legal process

  • To comply with a legal obligation or enforce our terms of service

  • With trusted service providers who assist us in operating our business, provided they are contractually obligated to protect your information

  • With your consent or at your direction

We take the protection of your personal information seriously and ensure that any sharing complies with applicable data protection laws.

Agents and Third Party Service Providers

In order to provide our services to you, we may engage trusted third-party service providers or agents to perform specific functions, such as data processing or technology services. When we share your personal information with these providers, we ensure that they are contractually obligated to use your information solely for the purpose of delivering the services on our behalf.

These third-party providers are prohibited from using your personal information for any other purpose, and we take reasonable steps to ensure that they safeguard your data in accordance with applicable privacy laws.

Change of Control / Asset Transfer

As our business evolves, we may acquire other businesses or their assets, or sell part or all of our own business assets. In such transactions, customer information—along with other business assets—may be transferred. Therefore, in the event of a sale, merger, or transfer of ownership of all or part of Harbinger Physical Therapy’s assets, your personal information, including any data collected through our website or the Service, may be one of the assets transferred to the acquiring entity.

In the case of such a transfer, we will notify our users in accordance with the “Changes to This Policy” section, should their personal information be transferred to the new entity or purchaser. 

Legal Compliance

 Harbinger Physical Therapy reserves the right to disclose personal information in special circumstances where we believe such disclosure is necessary to:

  • Identify, contact, or take legal action against individuals who may be violating our rights or property

  • Protect the rights, safety, or property of Harbinger Physical Therapy, its users, or the public

  • Prevent harm or illegal activities involving our users, our services, or other parties

We may also disclose personal information when required to do so by law, in good faith, to comply with legal obligations, such as responding to subpoenas, court orders, or government requests. 

Communications From the Harbinger Physical Therapy

Customer Service

Based on the information you provide to us, Harbinger Physical Therapy may communicate with you to:

  • Respond to your inquiries and support requests

  • Provide the services you have requested

  • Manage and update your account, including appointment confirmations or changes

These communications may occur via email, phone, or other methods as necessary to deliver our services to you.

By providing us with your contact information, you consent to receiving these communications from Harbinger Physical Therapy, as necessary for the fulfillment of our services. For marketing-related communications, you will have the option to opt-out or unsubscribe at any time, as described in our [Privacy Policy].

Newsletters and Promotions

 From time to time, Harbinger Physical Therapy may offer you the opportunity to opt-in to receive additional newsletters, promotional offers, or other marketing communications via email. If you choose to opt-in or qualify to receive such communications, we will use your name and email address to send you these updates.

We respect your privacy and provide you with the option to opt-out of receiving these communications at any time. To unsubscribe or manage your preferences, please refer to the “Choice and Opt-Out” section of our [Privacy Policy].

Choice/Opt-out

Service-related email communications are essential to fulfill the services we provide to you. These messages are non-promotional and cannot be opted out of if they are necessary for the delivery of our services. However, if you no longer wish to receive such communications, you can opt-out or deactivate your account by following the instructions provided in each email or by contacting us directly at Hayesbarnett@harbingerphysicaltherapy.com.

In addition, we may offer the option for you to opt-in to receive newsletters or other promotional communications. If you have opted in or otherwise agreed to receive these marketing communications and no longer wish to do so, you can opt-out at any time by following the unsubscribe instructions provided in each email. 

Security and Information Protection

 At Harbinger Physical Therapy, we take the security of your personal information seriously. When you enter sensitive information, such as credit card details, on our payment forms, we use Secure Socket Layer (SSL) technology to encrypt that data to help protect its confidentiality during transmission.

We adhere to generally accepted industry standards to protect the information submitted to us, both during transmission and once it is received. However, it is important to note that no method of electronic transmission or storage is fully secure. While we strive to implement commercially reasonable measures to safeguard your personal data, we cannot guarantee its absolute security.

Security Measures & Firewalls

 The security of your personal information is a top priority for us. When you provide us with information during registration or while using our services, we take steps to protect that information using a variety of security measures, including firewalls (a combination of hardware and software designed to prevent unauthorized access to our network), intrusion detection systems (tools that monitor and detect potential unauthorized access), data encryption, and physical security measures, where appropriate.

However, it is important to note that no method of data transmission over the Internet or data storage system can be guaranteed to be 100% secure. While we strive to implement commercially reasonable safeguards to protect your personal information, we cannot guarantee the absolute security of any information you transmit to us online or store with us.

As a result, we cannot be held responsible for any unauthorized access, theft, destruction, or inadvertent disclosure of your personal information. 

Links to Other Sites

Please be aware that while using Harbinger Physical Therapy or receiving email communications from us, you may be directed to websites that are outside of our control. These external sites may be linked from pages on our website or within emails we send to you. Once you click on these links, you will be leaving Harbinger Physical Therapy and entering third-party websites that are not governed by our privacy practices.

These third-party sites may use their own cookies, collect personal information, or request data from visitors. Their privacy policies may differ significantly from our own, and we are not responsible for the content, privacy practices, or security of any third-party websites. We cannot guarantee the protection of your personal information on these sites.

Please also note that if you link to a third-party site from Harbinger Physical Therapy, you may encounter pre-populated data fields with your personal information. However, this information will not be accessible to the third party unless you actively submit it through their forms or interact with their site in other ways.

Privacy Policy For Children 

Harbinger Physical Therapy does not knowingly collect personal information from children under the age of 13 through our website or services. If you are under 13 years of age, please do not provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take commercially reasonable steps to delete such information from our records as soon as possible.

Changes to this Policy

Harbinger Physical Therapy reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will notify you by posting a notice on the homepage of Harbinger Physical Therapy for a reasonable period of time after the changes are made, indicating that the Privacy Policy has been updated. We will also update the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed of any updates. Your continued use of the Harbinger Physical Therapy website and services following the posting of any changes constitutes your acceptance of those changes.

Contacting us

We value your opinions. If you have comments or questions about our privacy policy, please send them to Harbinger Physical Therapy at HayesBarnett@Harbingerphyscialtherapy.com or call 864-385-1879